BetterHelp Review

When you finish the questionnaire, you will need to sign up for an account.

After you've signed up for an account, BetterHelp will ask you a few more questions about the type of therapist you are looking for. They will also give you a chance to describe what is currently bothering you - a message your therapist will read upon being matched with you.

After you've completed these final questions, you will be led to a payment page. After entering your payment information, BetterHelp will match you with one of their therapists. If you do not like your match, you can request a change. From my experience, many users are happy with their first match, but it is also normal to switch to find the best match.

After being matched with a therapist, you will have access to communicate with them. While you shouldn't expect a real-time response from your therapist they do reply in a timely manner.

For real-time communication, you will have the option to set up sessions. These sessions can be via chat or you can schedule a phone or video session.

Pricing

The price of BetterHelp compares quite favorably to that of face-to-face therapy. Pricing varies a bit depending on your location, typically between $65-$95 per week but check their FAQ here for most up-to-date pricing. Compare this to the typical $75-$150 per session cost of face-to-face therapy and BetterHelp truly comes out ahead.

User Experience

Once you log in to your account, you will find yourself able to connect with your therapist and schedule sessions.

What truly makes BetterHelp the industry standard is the seamless transition between your desktop and your mobile device. By downloading the BetterHelp app on your iPhone or Android, you can access the full functionality of the service while on-the-go.

Counselor Qualifications and Areas of Expertise

Therapists on BetterHelp are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW / LICSW), or licensed professional counselors (LPC). All of them have a Masters Degree or a Doctorate Degree in their field. They have been qualified and certified by their state's professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise, and background vary, they all possess at least 3 years and 1,000 hours of hands-on experience. For the most up to date information, visit their therapists page here.

BetterHelp's counselors specialize in a variety of areas, including:

• Abuse

• Addiction

• ADHD

• Anger

• Anxiety

• Aspergers

• Autism

• Behavior

• Bipolar

• Body Dysmorphic Disorder

• Depression

• Eating Disorders

• Family

• Intimacy

• Marriage

• Panic Attacks

• Personality Disorders

• Phobias

• PTSD

• Relationships

• Self-Esteem

• Sleep